Operations

Grow our membership base.

This is where our clubs come to life day-to-day. You’ll help create a safe, welcoming, and well-run environment for members and colleagues, keeping everything running smoothly behind the scenes and on the floor. From supporting safety and standards to coordinating activity across the club, you’ll play a key role in delivering an exceptional member experience. If you enjoy being hands-on, visible, and making things happen, working in gym operations jobs could be the perfect fit for you.

Roles in operations

Keeping our pool areas safe, clean, and full of positive energy, your focus is making sure everyone can enjoy their swim with total peace of mind. Staying alert around the water means you handle day-to-day safety checks, maintain pristine standards around the deck, and help members with whatever they need. Partnering closely with our Swim and Family coaches during busy sessions, your calm, friendly presence helps make the pool a great place to be.

Stepping up as the visible leader on shift, you will bring together every department to make sure the club delivers an exceptional experience. Whether supporting your team, chatting with members, keeping standards sky-high, or handling the unexpected on the fly, you make sure the club runs safely, smoothly, and at its absolute best. Working across all areas, you solve problems with confidence and set the tone for a building people love spending time in.

benefits

You show up for us.
We show up for you.

Club Membership

Full access to our world-class clubs for you, an allocated buddy, and your children.

Pension

Structured savings plans with company contributions to invest in your long-term future.

Cycle to Work

Tax-free bike and accessory schemes to make your daily commute cleaner and healthier.

All benefits

Development

We don’t believe in standing still.

When you join Virgin Active, your progression isn’t left to chance. We’ve built a structured, continuous growth framework that takes you from your very first shift all the way into senior management. Whether you’re mastering specialist fitness certifications or stepping into a commercial leadership role, we provide the tools, the mentoring, and the path. You just bring the fire.

how we hire

What to expect.

We aim to keep our hiring process completely clear, transparent, and respectful of your time. While the specific stages vary depending on the role, this is the baseline process you can expect when applying for your next adventure.

how we hire

Spirit

FAQs

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